About BIP

The first BIP shop was established in 1997 in Macau.  We sell maternity and baby product on retail and wholesale basis.  Our objective is to operate one-stop specialty stores which provide safe, innovative and practical product to parents at reasonable prices.  BIP is the specialist for cots, strollers, car seats, high chairs, baby food and maternity products.

BIP is the distributors or dealers of the following brands in Macau:

B&B, Baby J, Babybay, Babyplus, Bebemo, Candide, Combelle, Done By Deer, Doona, Färska, Helan, Kai, La Rose 2, Lascal, Levic, Luckybaby, Micuna, Mideer, Miss Nella, Nikken, Nomi, O! My Goat, Pipper Standard, RICO, Shadez, Sobble, Terraillon, UPIS, VIIDA, Wetty, ZaZu, 老協珍, 農純鄉

BIP Specialty Shop

​Address :

Ave. Sidonio Pais No. 7-9B, Edif. "Fung Yu", "A" R/C Macau

Telephone : (853) 28560844

Opening Hours : 10:30 am - 8:00pm Everyday

BIP Super Store

​Address :

Ave. Venceslau de Morais No. 251, Edif. Ind. "Fu Tai", Bloco B, 13 Andar, Macau

Telephone : (853) 28719112

Opening Hours :  11:00 am - 7:30pm Everyday

 

Return Policy

We try our very best to make shopping in BIP a satisfactory one.  For this, we are happy to exchange unused regular-priced items with the original packaging, and in case of garment, with the garment tag intact and attached, if any.  All return requests should be submitted to us within 3 days after goods were delivered.  For valid return requests, we will exchange the product for goods of the same value.  Please note that any postage cost incurred in the return is fully responsible by the customer. For any inquiries regarding our return policy, please feel free to contact us at support@babyinprogress.com.

Damaged / Faulty goods

The quality of our product matters.  We will check each of our orders very carefully before packing and dispatching. However, if in any case, the product is damaged or faulty when received, we recommend you to take a photo of the damaged part immediately, and contact us within 24 hours after you have received the item.  We will work closely with you to resolve the matter.

Modification & Cancellation of an order 

Please contact us by email if you wish to cancel or make changes to the details of your order (e.g. delivery address).  Please note that all items that have been dispatched cannot be modified / cancelled under any circumstances.

Receiving a Refund

For a valid claim of refund, items must be returned to us unused with the original packaging, and in case of garment, with the garment tag intact and attached, if any.  Returns that do not meet our policy will be sent back to you and the claim will not be proceeded.

We shall try our best to refund back to you based on the original payment method you used.  Delivery charges are non-refundable.  For any refund not caused by BIP, administrative charges of HK$100 will be applied.  Please note that refunds can take up to 20 working days to show on your account due to varying processing times among payment providers.

During our promotion period, products marked as "ON SALE", “PROMOTION” or “SPECIAL” cannot be returned, exchanged or refunded.

We are always happy to help.  Please feel free to contact us at support@babyinprogress.com if you have any other questions.

Contact Us

(853) 28719112

support@babyinprogress.com

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